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English is the primary language for communication around the globe. In this book, students will learn the basics of English for general services, from hosting guests in a restaurant to car rental services and social English language skills. At the end of the course, students should be able to communicate effectively in a wide range of business and general service-industry situations.

This book categorizes general services into the following themes:
● Food & Beverages
● Hospitality
● Tourism
● Transportation

In this book, students will:
● discuss possible workplace scenarios
● learn basic and advanced vocabulary
● be exposed to listening and oral practice
● do role plays and task-based activities
● do exercises related to English for general services