Table of Contents
Foreword.
Preface.
Acknowledgements.
1. Measurement: Key Concepts
and Practices.
Motivation for Measurement.
Measurement as an Organizational Discriminator.
The Foundation—Project Measurement.
What Makes Measurement Work.
Measurement Information Model.
Measurement Process Model 10.
Measurement as an Organizational Discriminator.
The Foundation—Project Measurement.
What Makes Measurement Work.
Measurement Information Model.
Measurement Process Model 10.
2. Measurement Information Model.
Information Needs.
Measurement Construct.
Measurement Construct Examples.
Measurement Construct.
Measurement Construct Examples.
3. Plan Measurement.
Identify and Prioritize Information Needs.
Select and Specify Measures.
Integrate the Measurement Approach into Project Processes.
Select and Specify Measures.
Integrate the Measurement Approach into Project Processes.
4. Perform Measurement.
Collect and Process Data.
Analyze Data.
Make Recommendations.
Analyze Data.
Make Recommendations.
5. Analysis Techniques.
Estimation.
Feasibility Analysis.
Performance Analysis.
Feasibility Analysis.
Performance Analysis.
6. Evaluate Measurement.
Evaluate the Measures.
Evaluate the Measurement Process.
Update the Experience Base.
Identify and Implement Improvements.
Evaluate the Measurement Process.
Update the Experience Base.
Identify and Implement Improvements.
7. Establish and Sustain Commitment.
Obtain Organizational Commitment.
Define Measurement Responsibilities.
Provide Resources.
Review the Measurement Program.
Lessons Learned.
Define Measurement Responsibilities.
Provide Resources.
Review the Measurement Program.
Lessons Learned.
8. Measure For Success.
Appendix A: Measurement Construct Examples.
Milestone Completion.
Work Unit Progress: Software Design Progress.
Incremental Capability.
Personnel Effort.
Financial Performance: Earned Value.
Milestone Completion.
Work Unit Progress: Software Design Progress.
Incremental Capability.
Personnel Effort.
Financial Performance: Earned Value.
Appendix B. Information System Case Study.
Project Overview.
Getting the Project Under Control.
Evaluating Readiness for Test.
Installation and Software Support.
Getting the Project Under Control.
Evaluating Readiness for Test.
Installation and Software Support.
Appendix C. Xerox Case Study.
Product and Project Overview.
Estimation and Feasibility Analysis.
Performance Analysis.
Redesign and Replanning.
Estimation and Feasibility Analysis.
Performance Analysis.
Redesign and Replanning.
Glossary.
Bibliography.