You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.Difficult Conversations walks you through:?Uncovering the root cause of friction?Maintaining a positive mind-set?Untangling the problem together?Agreeing on a way forwardAbout HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
Difficult Conversations
- 作者： Harvard Business Review (COR)
- 出版社： Baker & Tayl
- 出版日期： 2016-11-08
- ISBN碼： 9781531835767
- 編號： 2035690291955
$ 315 元
原價 350
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$315