For introductory courses in Hospitality.
The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it.
A career focus-makes this text useful for anyone considering employment in this field.
- Explores the various segments of the travel, tourism and hospitality industry and the professional opportunities within it.
- Gives readers a broad taste of the industry and information to help them select a suitable career path.
Feedback from the Real World feature-begins each chapter.
- Poses questions for students (based on chapter topics) and then provides industry expert responses at the end of each chapter.
- Allows readers to compare their responses with those of the experts.
Rising Star Profiles and Hospitality Leader Profiles-appear within the text.
- Highlights the careers of young and experienced industry professionals and gives insight into the types of positions and career paths available within the field.
- Helps students consider their own career plans and goals and what they need to do to reach them.
Challenges! Challenges!-appear at the end of most chapters.
- Address the challenges confronting those working within the industry.
- Help readers prepare for issues they will face once on the job.
Special learning features such as:
- Chapter learning objectives in every chapter
- Hundreds of photos, diagrams and graphics
- A glossary of over 600 terms
- Master Your Knowledge questions that encourage application
- A Companion Website specific to the text
[What's NEW]
New! Chapter 27, Overview of the Entertainment Industry-is new to this edition.
Discusses what entertainment is, the scope of the entertainment business, trends in the entertainment industry and positions within the field.
New! A section on condo-hotels has been added-see Chapter 9.
Explores the emerging concept of condo-hotels in the lodging operations section.
Revised! Chapter 19, Food and Nutrition Services in Healthcare Facilities-has been completely revised and updated for this edition. Discusses the latest in food and nutrition services within various healthcare facilities.
New! Check it Out and Did You Know features-appear in this edition.
Engage readers and invite further exploration of concepts and professional opportunities within the industry.
New! 75 new key terms-have been added to the 600 industry terms that appear in the text glossary.
Reflect the ongoing development of the hospitality and tourism industry. Includes definitions in the chapters where the word appears.
Updated! Learn from the Internet exercises-appear in this edition.
Encourage readers to review websites applicable to the chapter's topic.