●Critical Thinking and Active Learning: Features throughout each chapter, like Ethics on the Line, Facts for Analysis, and Management Cases for Critical Thinking engage students in timely examples, and applications of chapter material.
●Integrated Learning Model: With frequent summaries and check-in points, the Integrated Learning Model helps students stay on track, review material and prepare for tests and quizzes.
●Self-Reflection: A variety of opportunities for self-reflection exist in the text, especially with Learning About Yourself, the Management Skills and Competencies, Further Reflection Questions, Self-Assessments, Team Exercises and Career Situations.