If you want to be heard, you need to know how to listen?
Communication isn’t all about what you say. It’s about what you hear, what you notice, and how you respond. In short: it’s about how you listen. And despite leaders spending eighty-three percent of their day listening, only two percent of them have ever been trained in how to listen effectively.
At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected―because most don’t know how to truly listen.