內容簡介

New Features
1.Completely revised and updated. The authors reviewed every chapter, utilizing extensive feedback from faculty who have used the book in previous editions. Some of the content has been reorganized to present the material more effectively.
2. The Ethics chapter was moved into the “fundamentals” section as Chapter 5.
3. Improved the graphics format and page layout of the book to make it more interesting and readable.
4. Learning objectives have been added to each chapter to highlight specific areas of focus and the boxes have been revised to contain current relevant cases and guidelines important to the field of negotiation.