Upstream: The Quest to Stop Problems Before They Happen | 拾書所
pickbooks 拾書所
pickbooks 拾書所
x

Site Breadcrumb

Upstream: The Quest to Stop Problems Before They Happen

$ 498 元 原價 630
立即前往

內容簡介

《關鍵時刻》、《學會改變》、《零偏見決斷法》、《改變, 好容易》
重量級商業暢銷書作者：丹．希思
2020最新著作！

So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?

Brand Slider