內容簡介

1.Workplace Confidential feature that addresses common frustrations and challenges that employees face in the workplace, has been added to every chapter, providing value to both management and non-management students.

2.Let’s Get Real boxes that feature actual managers’ responses to problem scenarios have been included.

3.A focus on skills and careers. Throughout the text, the authors emphasize the work skills that both future managers and successful employees will need.

(1)It's Your Career chapter openers describe critical work skills including managing time, being self aware, being a pro at giving feedback, being change ready, and more. Students can watch videos of real managers discussing these topics and test their understanding of each skill in MyLab™ Management.
(2)Future Vision boxes examine how management and organizations might change over the next 15 to 20 years, helping to prepare students for the future.
(3)Leader Making a Difference boxes describe global executives whose knowledge and skills significantly influenced organizational outcomes.