內容簡介
我們花費許多時間在談話上，但是卻不太明瞭日常生活的對話是如何驅動的，我們受語言牽動的影響比自身了解的還要多，並且受限於僵化的溝通形式與迷思。
本書將改變你對”談話”的想法，並且證明以科學方式理解對話，你將獲得很大的報償。
做為一個社會心理學家，作者Elizabeth Stokoe花了超過20年的時間收集並分析各種不同場合的真實對話，其中包括了初次約會、危機談判、銷售會以及關於醫學的溝通。本書描述了她個人研究的某些發現，以及來自世界各地會話分析師的研究報告。
透過各階層真實對話的案例，你會發現過去對於談話的某些認知其實是錯誤的，但是這也有助於你開啟更好的對話契機，理解過去50年來關於”談話的科學”，成功說服他人的機率將大大提升。
本書將改變你對”談話”的想法，並且證明以科學方式理解對話，你將獲得很大的報償。
做為一個社會心理學家，作者Elizabeth Stokoe花了超過20年的時間收集並分析各種不同場合的真實對話，其中包括了初次約會、危機談判、銷售會以及關於醫學的溝通。本書描述了她個人研究的某些發現，以及來自世界各地會話分析師的研究報告。
透過各階層真實對話的案例，你會發現過去對於談話的某些認知其實是錯誤的，但是這也有助於你開啟更好的對話契機，理解過去50年來關於”談話的科學”，成功說服他人的機率將大大提升。
We spend much of our days talking. Yet we know little about the conversational engine that drives our everyday lives. We are pushed and pulled around by language far more than we realize, yet are seduced by stereotypes and myths about communication.
This book will change the way you think about talk. It will explain the big pay-offs to understanding conversation scientifically.
Elizabeth Stokoe, a social psychologist, has spent over twenty years collecting and analysing real conversations across settings as varied as first dates, crisis negotiation, sales encounters and medical communication. This book describes some of the findings of her own research, and that of other conversation analysts around the world.
Through numerous examples from real interactions between friends, partners, colleagues, police officers, mediators, doctors and many others, you will learn that some of what you think you know about talk is wrong. But you will also uncover fresh insights about how to have better conversations - using the evidence from fifty years of research about the science of talk.