內容簡介
職場專家及部落格《Ask a Manager》作者艾莉森‧葛林教導你如何面對令人無語的職場生活
工作不再憂鬱，一一化解職場各種危機
「我真希望15年前我桌上就有這本書了！」─暢銷書《改變人生的管他去死魔法》作者莎拉‧奈特
「我是艾莉森‧葛林專欄的超級鐵粉，這本書集結專欄中的所有精華。」─《The No Asshole Rule》作者Robert Sutton
當你認為新工作內容和當時約定時不太一樣，你該如何向上司反應？你該如何向老闆開口說出工作量太重，或是你希望接受更多教育訓練？你如何禮貌地向講電話音量過大的同事請他小聲點？你又該如何修復你在尾牙活動喝得爛醉的醜態？
根據葛林長達10年來撰寫職場觀察部落格的經驗，人們經常在容易陷於窘困的時候避免溝通，因為他們通常不知道該如何開口。若拒絕溝通則會讓情況每況愈下，不如用簡單的對話就能化解更種職場困境。
葛林精選200組職場絕對會面臨到的對話過程，甚至分享許多讀者來函令人捧腹大笑的職場問題，例如對同事施展黑魔法，還有不斷偷走員工午餐的老闆等。你將從以下情境中學到如何溝通：
●同事總是把她的工作量加到你身上
●新工作內容和面談時完全不同
●老闆似乎對你的工作表現不盡滿意
●你發現員工在說謊
●同事對於你的減肥計畫品頭論足
●同事的電話音量大到你想殺人…當然還有更多意想不到的尷尬時刻都將全數化解
工作不再憂鬱，一一化解職場各種危機
「我真希望15年前我桌上就有這本書了！」─暢銷書《改變人生的管他去死魔法》作者莎拉‧奈特
「我是艾莉森‧葛林專欄的超級鐵粉，這本書集結專欄中的所有精華。」─《The No Asshole Rule》作者Robert Sutton
當你認為新工作內容和當時約定時不太一樣，你該如何向上司反應？你該如何向老闆開口說出工作量太重，或是你希望接受更多教育訓練？你如何禮貌地向講電話音量過大的同事請他小聲點？你又該如何修復你在尾牙活動喝得爛醉的醜態？
根據葛林長達10年來撰寫職場觀察部落格的經驗，人們經常在容易陷於窘困的時候避免溝通，因為他們通常不知道該如何開口。若拒絕溝通則會讓情況每況愈下，不如用簡單的對話就能化解更種職場困境。
葛林精選200組職場絕對會面臨到的對話過程，甚至分享許多讀者來函令人捧腹大笑的職場問題，例如對同事施展黑魔法，還有不斷偷走員工午餐的老闆等。你將從以下情境中學到如何溝通：
●同事總是把她的工作量加到你身上
●新工作內容和面談時完全不同
●老闆似乎對你的工作表現不盡滿意
●你發現員工在說謊
●同事對於你的減肥計畫品頭論足
●同事的電話音量大到你想殺人…當然還有更多意想不到的尷尬時刻都將全數化解
'Ask A Manager is the book I wish I'd had in my desk drawer when I was starting out (or even, let's be honest, fifteen years in).' - Sarah Knight, New York Times bestselling author of The Life-Changing Magic of Not Giving a F*ck and Get Your Sh*t Together
'I am a HUGE fan of Alison Green's "Ask a Manager" column. I never miss it and always want more. This book is even better.' - Robert Sutton, bestselling author of Good Boss, Bad Boss and The No Asshole Rule
What do you say when your new job is very different from what you agreed to? How do you tell your boss that your workload is too heavy, or that you need more training? How do you deal with a colleague whose loud speaker phone calls are driving you insane? And how do you repair your reputation after getting drunk at the company holiday party?
Ten years of writing a workplace advice column have taught Green that people tend to avoid difficult conversations in the office because we simply don't know what to say. But the stakes are just as high if we don't speak up, because problems that could be solved with a simple conversation can fester if they aren't addressed.
In this witty and practical guide, Green tackles 200 of those delicate discussions that you need to have, but might not be sure how to begin - and arms you with the wording to do it. Along the way, she shares some of the most outlandish and hilarious letters she's received from readers over the years - from an employee who placed a black magic 'curse' on her coworkers to a boss who repeatedly stole an employee's lunch.
You'll learn what to say when:
●Your coworker keeps pushing her work on you
●Your new job is very different than what you agreed to
●Your boss seems unhappy with your work
●You catch an employee in a lie
●Colleagues keep making judgemental comments about your diet
●Your coworker's loud speaker phone calls are making you homicidal . . . and plenty more difficult or awkward situations you might find yourself in!
