Building students’ confidence to use the telephone confidently in English, Telephone English covers language common to all business calls and prepares students for dealing with specific situations in the business contexts in which they operate.
Key benefits include：
● An introduction to the conventions of making phone calls in English
● A useful Phrase Bank of functional language for easy reference
● An Audio CD, making Telephone English also suitable for self－study
Key benefits include：
● An introduction to the conventions of making phone calls in English
● A useful Phrase Bank of functional language for easy reference
● An Audio CD, making Telephone English also suitable for self－study