本系列書籍介紹商務通訊中的基本要素，將英語當作一項溝通的現代工具，讓學生在不太需要了解外國文化的情況下，也能馬上運用到職場上。
● 提供電子郵件、備忘錄、傳真和書信的標準格式。
● 介紹五種最常見的書信類別，即訊問、提醒、回覆、抱怨和感謝。
● 問題討論單元，方便師生或學生間共同研討解答。
● 透過句子組合練習，讓台灣學生逐漸摒棄以中文思考英文的習慣。
● 指導如何自我草擬和修正書信內容。
This book has been developed to help business people learn to write effective email messages. It assumes its users will be either university students or business people who already communicate in English with people from different countries. Thomas Friedman, the author of The World Is Flat, points out in his book that technology and the WTO are helping more than two and a half billion Mainland Chinese and Indians catch up with their counterparts in more industrialized countries such as Taiwan and the United States. While new tools and technological innovations are being created every day to make our work more efficient, what is not being created is time. No matter who we are or where we are from, we have only 24 hours a day.
（18.6x26.2cm/ 319頁/全彩印刷/2009年出版/書後附有Video CD）
● 提供電子郵件、備忘錄、傳真和書信的標準格式。
● 介紹五種最常見的書信類別，即訊問、提醒、回覆、抱怨和感謝。
● 問題討論單元，方便師生或學生間共同研討解答。
● 透過句子組合練習，讓台灣學生逐漸摒棄以中文思考英文的習慣。
● 指導如何自我草擬和修正書信內容。
This book has been developed to help business people learn to write effective email messages. It assumes its users will be either university students or business people who already communicate in English with people from different countries. Thomas Friedman, the author of The World Is Flat, points out in his book that technology and the WTO are helping more than two and a half billion Mainland Chinese and Indians catch up with their counterparts in more industrialized countries such as Taiwan and the United States. While new tools and technological innovations are being created every day to make our work more efficient, what is not being created is time. No matter who we are or where we are from, we have only 24 hours a day.
（18.6x26.2cm/ 319頁/全彩印刷/2009年出版/書後附有Video CD）